Motivation

Focus on the Process Like Coach K

March Madness is kicking off today, so let’s bring some college basketball into today’s discussion.

Coach K and Duke Basketball

Everyone has heard of Duke Basketball, Coach K, and/or Mike Krzyzewski (pronounced Shih-chef-skee.) Coach K is arguably the best basketball coach in history, building Duke into the most consistently successful program over the last 35 years. But that almost was not the case…

Awards and Honors

  • 5 Olympic Gold Medals (3 as head coach, 2 as asst coach)

  • 5-time NCAA National Champions

  • 12 NCAA Final Fours

  • 15 ACC Conference Tournament Championships

  • Most NCAA Tournament wins (94)

  • First male head coach to win 1,000 NCAA Division 1 games.

  • First head coach to win 1,000 NCAA Division 1 games with the same team.

  • All-time winningest coach in college basketball history at any level, men’s or women’s, with 1,123 career wins (and counting.)

In the beginning - Slow Results

No one expected greatness when Duke hired a 33-year old kid to be their head coach in 1980, considering he had won less than half his games over the prior two seasons as the head coach for Army.

Duke went 6-8 (in conference play) in his first year as head coach, and was invited to play in the 2nd-tier NIT tournament at the end of the year.

In his 2nd season (1982), Duke went 4-10 in conference, and some of the alumni didn’t think he was the right man for the job.

Season 3 was even worse, with a 3-11 conference record, and the calls for Coach K’s firing were getting louder and more frequent.

The Process Is What Matters

Those inside the program and the university, however, saw the whole story.

Coach K had an unwavering belief that doing things right, consistently over time, would lead to positive results. He was committed to details, and to teamwork, and to individual growth. He preached, and practiced, 5 simple principles:

  • Be passionate.

  • Be prepared.

  • Be organized.

  • Be unselfish.

  • Be yourself.

Those around the program could see changes coming. The kids were playing hard and enjoying the game and each other. There had been several “almost wins”, where the ball just didn’t quite bounce the right way.

The process was moving the program in the right direction, but the results had yet to follow suit.

Results Will Follow

The results finally caught up in year 4, with a 7-7 record in conference play, 24-10 overall, and their first bid into the NCAA March Madness Tournament. And they haven’t stopped since…

1984 Tournament Bid
1985 Tournament Bid
1986 NCAA Finals - runner up
1987 Sweet 16
1988 Final Four
1989 Final Four
1990 NCAA Finals - runner up
1991 NCAA Champion

Most schools’ fanbases would give anything for an 8-year run of results like Duke had in the late 80’s - forget about the fact that this was just the beginning and the next 25 years have been more of the same!

You Control the Process (not the results)

Build the processes that are going to make you successful, and then follow them!

Whether that means joining new groups to meet new people, making cold calls to FSBOs, going over-the-top with customer service, writing each day, or staying in touch with all your contacts with a monthly e-newsletter. Find the right process for YOU, and then follow it religiously.

Don’t worry about the short-term results, or about any individual deal/prospect. Some people are going to list with another agent. Others are going to decide not to sell at all. That’s ok - you can’t control their actions any more than Coach K can control whether or not an opposing player makes a free throw.

Set up good processes, then give your best effort. Every day.

The results will follow.

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- Chris Butterworth

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Ps: Honestly, if you’ve been thinking about writing a monthly e-Newsletter as way to stay in touch with your contacts, please give 8DollarFarming a look. I have the processes in place to deliver a high-quality, full-featured, turn-key newsletter for you, at a very affordable price.

Pps: Before you start calling me a shill for Duke, I am NOT a Duke fan. (My allegiance runs Arizona Wildcat red & blue.) But I admire and respect Coach K as a coach, and a person, and wish there were more people like him in big-time sports.

 

3 Steps to Greatness

There are a million articles out there about resolutions, goals, and becoming a better you, so I'm not going to waste your time with a 12-step manifesto on the subject.

I am, however, going to highlight 3 very simple principles that everyone with long-term success shares:

1.) The Process creates the Results

You can't magically create a dozen new clients out of thin air. But you can create a process of making sales calls every day. And those sales calls will create clients throughout the year.

You also can't run a marathon, do 250 push-ups, or lose 30 lbs today. But you can make jogging (or doing some push-ups, or eating a little better) part of your daily routine.

The process is what you can actually affect; it's what you have control over - day after day - for the rest of your life.

2.) Small to Big

You don't have to think about giant numbers, like making 20 sales calls per day, or running 5 miles at a time.

It's better to start small. Very small. Tiny.

How many sales calls are you making today? Zero? Then let's start with 1. The action of dialing the phone and making that 1 call is huge, even though 1 is a small number.

One isn't a lot by itself. But the process of making 1 per day quickly becomes 5 per week, and eventually compounds into 250 for the year. (and 250 is A LOT more than 0!)

After a while, when the process has become a normal part of your routine, you can consider increasing the numbers - maybe you make 2 calls on odd-numbered days and 1 call on the even-numbered days. If you get comfortable with this and you still want to increase your business, you can move up to 2 calls everyday, and so on.

It's no different for push-ups (try doing 10, or even 5, to start with), running (start out with a mile, or even 1 minute), and eating habits (try adding 1 carrot to your plate at lunch, or even just throwing away the last sip of your sugary soda instead of finishing the can.) You can level-up later once you get comfortable with the new process.

Start small, and grow to big over the long-term.

3.) Be Consistent

Repeating that itsy-bitsy little action over and over again is the difference between winning and losing at your goals.

Consistency is what converts that new action into a habit, where it just becomes part of who you are and what you do. It’s also what allows those numbers (and successes) to accumulate and add up to bigger numbers.

Doing 100 push-ups today, but then not doing any more over the next 6 months, has the same long-term benefit as doing nothing at all. I’d rather have done a mere 10 push-ups a day during those same 6 months.

Conclusion

  • Consider the action (or process) - and not the end goal.

  • Make the action so small that it seems ludicrous, like it's too easy. It's so easy that it's a joke. (It's also so easy that you can, and will, succeed.)

  • Be consistent - do that little tiny action over and over (and over) again. (and again, and again.)

  • Grow the action (slowly) over time.

It doesn’t need to be a “Resolution”, as much as just doing something small to get a little bit better. And then doing it again.

Here’s to a successful 2019.

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- Chris Butterworth

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Writing and delivering a monthly e-Newsletter is not something that’s easy to start small, as it requires writing and sending the entire newsletter, each and every month. If keeping in touch with your friends and family is part of your business plan for 2019, I’d love to help. Check out 8DollarFarming and give me a shout!

 

2 Ways - to get in shape

There are 2 ways to achieve your “get in shape” goals.

1.) Work out. Once you’ve done your daily workout, you’ve been successful, and the rest of the day is easy. Over time you’ll get stronger and faster, and more “in shape.”

2.) Wage a constant war against yourself throughout the day, pitting pleasure against self-discipline.

  • Elevator, since I already worked out? But the stairs offer more exercise!

  • Full lunch, since I already worked out and I’m really hungry? But the small lunch will help me lose weight!

  • Ice cream on the couch after dinner, since I had a good day (or a stressful day)? Ice cream, really, when I’m trying to get in shape?!

The first way will get you most of the way there, and is black & white easy - you either succeeded or you failed, each day.

The second way will get you all the way to your goal, and much faster. But it will consume your life.

Both options beat doing nothing.

The best option is a combination of the two: exercise consistently, and make good choices throughout the day. (Notice I said good choices, not perfect choices.) “In shape” will come, slowly and over time. Work on the processes, the daily habits, the pattern of making good choices consistently - and the shape will follow; it won’t have a choice!

There isn’t a right or wrong way to do it - only that you do it. You cannot, under any circumstance, achieve your goals (or even make progress towards your goals) without doing the work. And consistent work over time beats short periods of hard work, every time.

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- Chris Butterworth

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And if making good choices all day long is exhausting, and you don’t have the mental energy left over to sit down and write your monthly e-Newsletter, let me do that for you. It’s what I’m really good at, and it’s why I created 8DollarFarming!

 

Take Flight!

image credit - flickr llee_wu

Take Flight!
This is the moment you've trained for.

You've done all the hard work.

Research. Planning. Networking. Gaining Experience through the school of hard knocks.

Everything is in place, just waiting for you to move forward.

So do it! Take the leap. Spread your wings.

Then do it again tomorrow. And the day after that...

- Chris Butterworth

 

The Customer Service Moat

image credit - flickr oatsy40

What moat protects YOUR business?

Does your business have a moat?

Awesome customer service and long-term consistent communication act as a moat to protect your contacts' business from your competitors; why would your contacts ever call another Realtor after all you've done for them over the years?

- Chris Butterworth

 

MORE READING / PREVIOUS POSTS

No One Ever Regrets
Other posts tagged Picture Quotes
1 year ago: What your email address says about you - part 3
2 years ago: Great Customer Service - Slidebelts Wins Loyalty
100 posts ago: Make it Easy

What mountains will YOU climb in 2018?

 

2018.

What mountains will YOU climb this year?

You've got one full year. 4 quarters. 12 months. 365 days. And if you can do a little bit at a time, 3 times per day, you've got more than 1,000 blocks of time to work with.

Imagine what we can do with 1,000 attempts at improvement, at moving forward. Let's make the most of it!

- Chris Butterworth